Terms & Conditions

Last Updated: September 17, 2025

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Welcome to Willow Collective! By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

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​Willow Collective (“we,” “our,” or “us”) operates this online store to provide customers with apparel and related products. By using our site, you agree that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

• We make every effort to display product colors, images, and descriptions as accurately as possible. However, actual colors may vary depending on your screen.

• Product availability is subject to change. We reserve the right to discontinue or update products at any time without notice.

• Prices are listed in U.S. dollars and are subject to change without notice.

• By placing an order, you agree to provide accurate, complete, and current information.

• All payments must be made in full at the time of purchase. We accept the payment methods listed at checkout.

• We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

• Shipping costs and delivery times are provided at checkout and may vary depending on your location.

• We are not responsible for delays caused by carriers, incorrect shipping addresses, or other circumstances outside our control

• Returns are accepted within 30 days of delivery for items in original condition (unworn, unwashed, with tags attached).

• Custom or personalized items are final sale and cannot be returned or refunded.

• Refunds are issued to the original payment method once the returned item is received and inspected.

• Customers are responsible for return shipping unless the item is defective or incorrect.
  (See our full Return & Refund Policy for details.)

All content on this site — including logos, images, product designs, and text — is the property of Willow Collective and may not be copied, reproduced, or used without permission.

Willow Collective is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

We may update or modify these Terms & Conditions at any time. Updates will be posted on this page with the revised date. By continuing to use our site after changes are posted, you agree to the updated terms.

For any questions regarding these Terms & Conditions, please email willowcollective25@gmail.com